Warranty Rip-Off? -1

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Warranty Rip-Off?
Nickname: Richard Date: 6/12/09 0:17
I bought 4 I-phones on Family Plan with Rogers approx.6 months ago. One developed "white-screen" issue and is no longer functional. Rogers claim they cover warranty, not Apple. Rogers willing to replace but not with new as purchased. Rogers says warranty on replacement phone to be balance of existing non-functional phone. I submit that replacement phone to be new, as originally purchased. Warranty on replacement to be 1 year from date of purchase. I feel strong case for Class Action Lawsuit. Please send your comments to 'Maverick' at maverickventures@telus.net Poor Taste?

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Comments

Nickname: Aries Wren Date: 6/12/09 13:23
Why don't you take the warranty up with Apple instead of some company that I've never heard of instead?
	Poor Taste?

Nickname: chris2k5 Date: 6/12/09 20:15
That is very stupid of them to not provide you with a new one. I mean its their fault, its their flaw. They should be fixing it not making the consumers hate the brand. Definately lawsuit if it states 1year
	Poor Taste?

Nickname: wildy Date: 6/13/09 7:06
Replacement does not mean that you get a new on. it only means you get one which is the same product, but which could have some scratches on it. Because you replace a used article. Would have been easier if it was gone "white screen"short after purchasing it
	Poor Taste?

Nickname: mvanderwal Date: 6/15/09 15:06
Have they said anything about it not being a manufacturer's defect? Because I've heard that its possible to have this sort of thing happen with trauma to the phone, and if they think that you did something they are not going to be as likely to replace it....
	Poor Taste?

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